Feedback as a Tool for Employee Development

Betribsiwwergräifend Formatioun

U wie riicht sech d'Formatioun?

Team leaders wishing to develop the ability to provide constructive feedback.

Dauer

7,00 Stonn(en)

Sprooch(e) vun der Déngschtleeschtung

EN

Nächst Sessioun

Ziler

At the end of the training, the participant will be able to:

  • know the different types of feedback
  • identify the challenges of feedback
  • ask for feedback
  • use relevant feedback techniques
  • manage the emotions triggered by feedback
  • manage resistance to feedback

Inhalt

  • Clarifying the concept of feedback
  • Distinguishing three types of feedback
  • The different challenges of feedback
  • Reducing the blind spot
  • The importance of giving and requesting feedback
  • The 360° questionnaire
  • Mastering different feedback techniques according to the issues at stake
  • Reframing interviews
  • Reacting to unpleasant feedback
  • Managing the emotions triggered by feedback
  • Managing resistance to feedback
  • Implementing a feedback culture
  • Preparing an action plan for giving and receiving feedback

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