Active Listening to Identify the Customer’s Deepest Needs - Module 2: Becoming a Salesperson

Betribsiwwergräifend Formatioun

U wie riicht sech d'Formatioun?

People moving into a sales role or wishing to consolidate their sales skills and obtain a certification.

Dauer

8,00 Stonn(en)

Sprooch(e) vun der Déngschtleeschtung

EN

Nächst Sessioun

Ziler

At the end of this module, the participant will be able to identify and transform the customer's implicit needs into explicit ones.

Inhalt

  • The 6 customer typologies
  • The 3 postures of active listening
  • The 3 types of listening
  • The 3 tools of active listening

Certificat, Diplom

At the end of the training, the participants will receive a certificate of attendance delivered by the House of Training.

Kontakt fir dës Formatioun

House of Training

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