Active Listening to Identify the Customer’s Deepest Needs - Module 2: Becoming a Salesperson

Unternehmensübergreifende Weiterbildung

An wen richtet sich die Weiterbildung?

People moving into a sales role or wishing to consolidate their sales skills and obtain a certification.

Dauer

8,00 Stunde(n)

Sprache(n) der Dienstleistung

EN

Nächster Termin

Ziele

At the end of this module, the participant will be able to identify and transform the customer's implicit needs into explicit ones.

Inhalt

  • The 6 customer typologies
  • The 3 postures of active listening
  • The 3 types of listening
  • The 3 tools of active listening

Zertifikat, Diplom

At the end of the training, the participants will receive a certificate of attendance delivered by the House of Training.

Kontakt für diese Weiterbildung

House of Training

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