Active Listening to Identify the Customer’s Deepest Needs - Module 2: Becoming a Salesperson

Inter-company training

Duration

 8,00 hours(s)

Language(s) of service

EN

Next session

 17.11.2026
See details
Location
 Luxembourg

Price

260,00€

Who is organizing this training?

Fondation créée en 2015 par la Chambre de Commerce et l’Association des Banques et Banquiers Luxembourg (ABBL), la House of Training est un organisme agréé de formation professionnelle continue qui s'engage à contribuer activement à la compétitivité et à l'attractivité du Luxembourg en développant les compétences de ceux qui font vivre son économie.

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Who is the training for?

People moving into a sales role or wishing to consolidate their sales skills and obtain a certification.

Goals

At the end of this module, the participant will be able to identify and transform the customer's implicit needs into explicit ones.

Contents

  • The 6 customer typologies
  • The 3 postures of active listening
  • The 3 types of listening
  • The 3 tools of active listening

Certificate, diploma

At the end of the training, the participants will receive a certificate of attendance delivered by the House of Training.

Next session

Datum
City
Language and price
17.11.2026
Luxembourg
EN 260,00€
See details

Organization contact details

House of Training

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