Outlook 2019/365 - Level 2 - Productivity

Using Outlook’s basic functions

The course teaches participants how to stop "living in their inbox" and prioritise tasks, messages and appointments to achieve what is most important for the organisation and themselves.

Managing views

• Managing panes
• Creating and using a view

Managing messages

• Using building blocks
• Applying methods to daily manage your mailbox (incl. Flags, Tasks and Categories)
• Using the “Organizer” function
• Managing messages automatically with rules and Quick steps
• Creating and using message templates
• Search tools and search folders

Managing the calendar

• Making a clear distinction between various activity types
• Showing and using the Task pad
• Managing efficiently the calendar’s window
• Group calendars

Folder management

• Defining permissions and delegation rights
• Accessing another user’s folders
• Organizing a folder structure in Outlook
• Creating and using archive folders

Classroom Courses