Leadership & Change Management - Business Management Toolbox

Upon completion of this path, participants will be capable of:

• Uniting others in respect of a common vision and mastering the keys to supervising and motivating teams in order to achieve good project management
• Learning methods: Virtual class / Autonomous learning

Leadership

• Developing leadership skills: from manager to leader
  • Difference between management and leadership
  • Leadership: difference between power and authority
  • Definition and functioning of a team
  • Role of the manager-leader
  • The different forms of leadership: discovering one’s own style of management and its effects depending on the individuals and the situations encountered
  • Positioning one’s role as a leader in the organisation
  • Optimising one’s winning attitude and increasing one’s positive influence on one’s environment
• Developing the skills management requires
  • Differences between process and project
  • Difference between effectiveness and efficiency
  • Organising one’s own activities and priorities according to objectives (MBO - setting a SMART objective)
• Developing the qualities leadership requires
  • Listening
  • Demonstrating assertiveness
  • Controlling while motivating
  • Developing recognition
  • Conflict management
• Building trust
  • Know how to assert oneself when facing others
  • Understanding the principles of transmitting a message
  • Establishing a relationship of trust: levers and restraints
• Delegating in order to empower: delegation and teamwork
  • The role of delegation
  • Delegation and communication
  • Limits to delegation
  • The relationship between delegator and delegate

Change management

• Leading change - the concepts
  • Definitions: leading change, transformation, change, transition
  • Types of change
  • Factors of failure and resistance – factors of success
  • Directive logic and participative logic
  • Adapted Kübler-Ross Change Curve
  • Kurt Lewin’s Change Management Model: unfreeze – change – refreeze
  • John Kotter’s 8-Step Process for Leading Change
  • Procedure for solving a complex problem
• Procedure for leading change
  • Diagnosis
  • Deployment: transition levers
  • Steering
• Communicating in the context of a project
  • Basic principles of communication (interactive communication and unilateral communication (push and pull), types of communication, possible channels)
  • Communication within the project team
  • Communication within the business
  • Get the people involved on your side
  • Establishing a communication strategy
  • Drafting a communication plan in a project
  • Good practices for effective communication in a project
  • Summary and individual action plan

At the end of the course, participants will receive a certificate of attendance issued by the House of Training.