Transfer Agent: roles and responsibilities

• Anyone with a transfer agent role or responsibility
• Anyone interacting with transfer agents seeking a clearer understanding of their role and responsibilities

Over the past years, the landscape of the investment fund industry has been reshaping itself, adapting to the evolving needs and expectations of investors and distributors. Along with that shift have come changes in the way the transfer agents operate, organise, manage risk, implement regulations and interact with other stakeholders of the investment funds value chain.

Our training aims at preparing participants to understand and perform their transfer agent tasks and responsibilities efficiently, in line with Luxembourg market practices and regulations. Our TA experts deliver an impactful and involving training programme for young and more experienced TA staff who wish to develop further and efficiently in their role.

By the end of this session, participants will be able to understand:

• the different transfer agency models;
• the background of the TA specific industry;
• the top players and general structure of such a company

• TA within the investment fund industry (UCITS and alternatives)
• Definition and role of the TA
• History and TA models evolution
• TA market data
• TA teams and departments

This training is coordinated by Alexis Bouly, Director at PwC Luxembourg.

Alexis Bouly is a director with extensive experience in Luxembourg’s financial sector since 2008, specialising in supporting banks and asset servicers through their transformation journeys. With a background as a former auditor, Alexis possesses deep expertise in data, reporting, and regulatory frameworks, enabling detailed operational and compliance analysis. He has led digital transformation initiatives, including Robot Process Automation for fund administration, and managed multiple offshoring projects within securities services. Alexis has overseen post-NAV control framework revamps, financial statement reviews, and MIS reporting for major reinsurance clients. His project management experience spans TA and FA migrations alongside business-as-usual event coordination for leading European fund service providers.