Lean Six Sigma Yellow Belt for Services

Inter and intra-company training

Who is the training for?

All people interested by continuous improvement in Services

Level reached

Beginner

Duration

2,00 day(s)

Language(s) of service

EN FR

Next session

Prerequisites

No prerequisites

Goals

The Lean Six Sigma Yellow Belt ILSSI Body of Knowledge is an assembly of a comprehensive set of topics and topics intended to be representations of the universally and commonly accepted minimum competencies and core skills required for Lean Six Sigma Yellow Belts.

Contents

  • 1. Fundamentals of Process Improvement
  • 2. General history of Lean Six Sigma
  • 3. Principles of Lean and Six Sigma
  • 4. Voice of the customer and the company
  • 5. Lean Six Sigma Belt roles
  • 6. Defining a process
  • 7. Input & Ouputs
  • 8. The 8 elements of waste
  • 9. Sustainable processes
  • 10.5S
  • 11. Critical to quality (CTQ's)
  • 12. SIPOC
  • 13. Process mapping
  • 14. Value stream mapping
  • 15. Flows
  • 1* . bottlenecks
  • 17. PIP Flow: Product, Information, Payment
  • 18. Poka-Yoke (error checking)
  • 19. PULL and just in time
  • 20. Kanban
  • 21. Visual management
  • 22. Standardized work
  • 23. Kaizen and Kaizen events
  • 24. PDCA
  • 25. Root Cause Analysis
  • 26. Causes and effects / Fishbone diagrams
  • 27. Pareto Principle / Pareto Charts
  • 28. Lean Six Sigma Projects
  • 30. DMAIC Basics

Points covered

Nouvelle formation Lean Six Sigma YB dédiée aux personnes occupant un poste dans le secteur des services.

Teaching methods

Your trainer is certified Black Belt Lean Six Sigma

Evaluation

Yellow Belt certification

  • Exam on line
  • 1 hour
  • 50 questions open book
  • Rating: 70%

Certificate, diploma

Certification Six Sigma Yellow Belt de l’ILSSI (International Lean Six Sigma Certification)

Organization contact details

Patricia Esnault

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