Conscious Leader Training: Conflict resolution and coaching (S-ML0008)

Enhance your credibility as a leader, by learning how to deal effectively, wisely in a conflict situation and learn the art of conversational coaching. This increases motivation through the gift of focused attention to colleagues and employees.

• Conflict resolutions:
  • perception of conflict;
  • what are the main drivers of conflicts?
  • the reasons for avoiding conflicts?
  • what can happen when we ignore conflicts?
  • transactional analysis and its value in effective conflict resolution.
• Coaching others:
  • what is coaching?
  • when to coach?
  • how to enhance credibility as a leader by coaching?
  • how the language we use affects understanding?
  • language patterns;
  • the power of good question;
  • the GROW model in theory and practice;
  • the model T questioning in theory and practice;
  • precision questioning technique.