Management of bars and restaurants
10 week(s)
Objectives
Managing a bar or restaurant is a task that requires discipline and knowledge. The manager must have well-defined strategies for managing inventory, suppliers, customers, employees and marketing so that the establishment operates in harmony, increasing everyone's satisfaction and profitability.
In the Bar and Restaurant Management course, you will learn how to start and run your own business, creating an appropriate disclosure plan. You will learn how the best bars and restaurants work, as well as everything you need to make this business a success.
And more:
- How to decorate the bar/restaurant to stand out
- Learn how to do marketing planning
- Choose the right professionals to work with you
Content
The main subjects of the Bar and Restaurant Management course are:
Unit 1 - General knowledge
- Introduction
- Historical aspects of restaurants and bars
- Areas of expertise
- The profile of successful businessman
Unit 2 - Entrepreneurship and bureaucracy
- Dealing with people
- Company in business
- Bureaucratic and legal aspects
Unit 3 - Models and fundamental aspects
- Types of bars and restaurants
- Service efficiency
- Brigade of establishment "organization"
- Organization of work
Unit 4 - Excellence Brings Success
- Customer service
- How to build relationships in the workplace
- Marketing planning
- Tips for the success of your bar or restaurant
- Conclusion
Target group
Who is the course aimed at?
- Propriétaires de petites entreprises: Horeca, Bars, restaurants et hôtels
- Entrepreneurs
- Les startups
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Assessment
Certficate, diploma
Certifié OHC ASBL
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