Win-win Negotiation

Who is the training for?

Anyone who has to negotiate with suppliers or customers, both internal and external. Bearing in mind that negotiating is a universally important skill in modern business, the course is appropriate for anyone and is adapted to the level of the delegates

Level reached

Beginner

Duration

1,00 day(s)

maximum 12 participants

Language(s) of service

Next session

Contact the training provider

Goals

By the end of the course, delegates will be able to:

prepare a negotiation effectively
research and prepare for negotiations
define clear negotiation objectives, including a BATNA (Best Alternative to a Negotiated Agreement)
evaluate their counterparties through verbal and non-verbal communication
establish and maintain a positive negotiating environment
identify trading currencies
bid, bargain and close a deal
manage the emotional dimension of negotiations

Negotiating skills are vital in the modern business environment, but many people feel uncomfortable negotiating a workable solution using other tactics such as competition, accommodation, or avoidance. The results of an unsuccessful negotiation may not be apparent immediately, but they appear in the long-term relationship between the counterparties.

This course focuses on negotiating a win-win solution in the knowledge that this improves long-term business relationships. Win-win negotiating is a process by which two counterparties identify mutually acceptable decisions and agree outcomes that define the nature of their future interactions. It is a process that normally means starting with one position and then giving elements of it up to move to a different position.