Implementing a process-based approach to ensure operational excellence

Intra-company training

Who is the training for?

  • Managers
  • Project managers
  • Anyone intending to implement a process-based approach

Level reached

Beginner

Duration

4,00 hours(s)

Language(s) of service

DE EN FR LU

Goals

  • Understanding the basic principles of a process-based approach
  • Identifying the different types of processes
  • Learning how to define and create a process
  • Process-based management
  • Optimising a process as part of a continuous improvement approach

Contents

  • The basics of a process-based approach (process definition, objectives, etc.)
  • Setting up a process-based approach (stages to implement and process-orientated management)
  • Creation of a process
  • Operational excellence: definition, tools and methods (Six Sigma, Kanban, Deming's Wheel) etc.
  • The levers required for the successful implementation of an approach to achieve operational excellence
  • Process-based project management (process owner, change management, tools, etc.)
  • Conducting a process review (optimisation, reappraisal, risk assessment, critical process appraisal, process evaluation)

Teaching methods

To facilitate the learning process, MindForest Group integrates transmissive and collaborative methods (practice, exercises, feedback), otherwise known as action learning, into its teaching approach.

Certificate, diploma

Attendance certificate