Conscious Leader Training: Conflict resolution and coaching (S-ML0008)

Enhance your credibility as a leader, by learning how to deal effectively, wisely in a conflict situation and learn the art of conversational coaching. This increases motivation through the gift of focused attention to colleagues and employees.

• Conflict resolutions:
• perception of conflict;
• what are the main drivers of conflicts?
• the reasons for avoiding conflicts?
• what can happen when we ignore conflicts?
• transactional analysis and its value in effective conflict resolution.
• Coaching others:
• what is coaching?
• when to coach?
• how to enhance credibility as a leader by coaching?
• how the language we use affects understanding?
• language patterns;
• the power of good question;
• the GROW model in theory and practice;
• the model T questioning in theory and practice;
• precision questioning technique.