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Savoir négocier

2 day(s)

Objectives

Les participants seront capables:

  • de comprendre ce qu'est la négociation
  • l'importance de la préparation
  • de Structurer et préparer leur entretien de négociation
  • d'adapter les gestes et postures
  • de développer leur chiffre d'affaires

Content

  • définition de la négociation
  • préparer son entretien
  • analyse son environnement: perception de l'accueil, climat
  • se mettre en phase "d'écoute"
  • savoir dérouler son entretien; argumentation; gestes; postures
  • savoir conclure
Teaching methods
  • Cours théoriques et pratiques
  • Échanges participatifs, exemples
  • Exercices
  • Mise en situation

Target group

Who is the course aimed at?

Toute personne liée au développement commercial

  • commerciaux
  • chefs des ventes
  • directeur commercial
  • créateur d'entreprise
  • etc.

 
Prerequisites

Aucun

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Responsibility for the content of this training description lies solely with its author, the training provider ISM Conseil.

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Characteristics
Level Avancé
Organisation Formation inter-entreprise
Languages
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