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BPMN 2.0 - Efficient Business Process Modelling

16 hour(s)


Upon successful completion of this course, the student will:

  • understand the BPMN 2.0 modeling fundamentals language concepts and uses
  • be able to visualise, describe, document, report and analyse business processes


  • Introduction to BPMN
  • *
    • Business Process Management and BPMN
    • The BPM umbrella
    • BPM and Governance
    • Business Goals, Objectives
    • Maturity within the market
    • Strategy, Planning and Goal-setting
    • Current BPMN challenges
  • Requirements Gathering
  • *
    • Business analysis
    • Requirements management and Use cases
    • Types of users and their characteristics
    • Creating a requirements management plan
    • Project and Systems development Lifecycle
    • Concepts, tools & techniques for analysts
  • BPMN Fundamentals
  • *
    • Identifying business processes
    • Characteristics of processes
    • As-Is process vs. To-be process
    • Goals and Objectives
    • Levels of business process modeling
    • Using layers and views
  • BPMN Layering
  • *
    • What is layering?
    • Common layers
    • Audience for each layer
    • The BPM stack
    • Digesting the layers
    • Layering rules of thumb
  • Roles within BPMN
  • *
    • Project Manager responsibilities
    • Business Analyst responsibilities
    • Architect responsibilities
    • Developer responsibilities
    • QA/Tester responsibilities
    • Configuration manager responsibilities
    • Specialist roles and responsibilities
  • Process Design Methodology
  • *
    • Setting objectives
    • Defining process scope
    • Drawing the process flow diagram
    • Defining the process details
    • Designing the process application
    • Testing
    • Deployment
    • Monitoring and improvement
  • Business Motivation Modeling
  • *
    • Elements of the Business Motivational Model
    • Business Vision, Goals, Objectives
    • Means and Ends
    • Mission, Strategies, Tactics
    • Aspects of Business Modeling
  • BPMN 2.0 Notation
  • *
    • Events, Gateways, Activities
    • Defining Events
    • Configuring Timeouts
    • Handling Faults
    • Catching Exceptions
    • Using Pools and Lanes
    • Usage of Sequence and Message flow
  • Process Lifecycle Recommendations
  • *
    • BPM lifecycle overview
    • High risk points within the BPM lifecycle
    • Handling service and process dependencies
    • Configuration and control
    • Proper retirement of processes and services
  • Process Versioning Strategies
  • *
    • The problem of Process versioning
    • Configuration control granularity
    • The role of the process catalog
    • Naming conventions
    • Supporting multiple simultaneous versions
  • Process and Service Identification Methodologies
  • *
    • Overview of popular methodologies
    • Top-down modeling
    • Bottom-up modeling
    • Goal-service modeling
    • BPM modeling pitfalls
  • BPM Business Patterns
  • *
    • The Self-service model
    • The Information warehouse model
    • The Information subscription model
    • The User collaboration model
    • The Extended enterprise model
  • Process Quality and Governance
  • *
    • Awareness of Industry Reference Models
    • Quality, Metrics, and Governance Frameworks
    • Industry frameworks
    • Regulatory frameworks
  • Metrics Frameworks
  • *
    • APQC Process Classification Framework
    • SCOR Value Chain Reference Model
    • Business Process Maturity Model (BPMM)
    • Six Sigma
    • Balanced Scorecard
    • COBIT, Basel 2 and Sarbanes-Oxley
  • Rules-driven BPMN
  • *
    • Business rules within BPM
    • Externalising existing rules
    • Identifying new rules
    • Managing SOA business rules
    • Leveraging business rules


Certficate, diploma

At the end of the training, the participants will receive a certificate of participation delivered by the House of Training.

Additional information

The participant has to bring his own laptop with him

The course material will be delivered at the end of the course.

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