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Learn to give feedback

1 day(s)

Objectives

  • Use feedback as a management tool.
  • Knowing how to adapt to the behavior of your employees.
  • Create a culture of feedback.
  • Be prepared to accept the other's feedback.

Content

Step 1: Combine feedback and managerial communication

  • Know the definition and origins of the concept of feedback
  • Distinguish between feedback and criticism
  • Identify the components of effective feedback
  • Distinguish between the different types of feedback
  • Identify the benefits of feedback

Step 2: Learn to give quality feedback

  • Understand our fear of giving feedback
  • Adapt your speech to the interlocutor
  • Practice active listening
  • The importance of body language
  • Key tips for giving constructive feedback to your employees
  • Define your method and put it into practice

Step 3: Accept the other's feedback

  • Create a culture of feedback in the company
  • Use their emotions effectively and express their disagreement constructively
  • Know how to take a step back
  • Learn to be receptive to feedback from others
  • Johari's model
  • Measure the importance of taking care of your speech
Teaching methods
  • A personality inventory (©Golden), based on Jung's typologies, to identify motivations, drivers and obstacles.
  • Role-playing exercises in sub-groups.

Target group

Who is the course aimed at?

Anyone who interacts with colleagues, customers or partners.

Assessment

Certficate, diploma

A training certificate will be issued at the end of the course.

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Characteristics
Level Intermédiaire
Organisation Formation inter et intra-entreprise

Our face-to-face training courses are limited to a maximum of 8 people per group and are launched as soon as 3 registrations are accumulated (possibility of registration on a waiting list and date can be re-scheduled according to the availability of the participants and the trainer). Do not hesitate to contact us for any further information.

Teaching aids

Paper and digital teaching and technical materials

Languages
Next sessions
From/To Location Price
20/07/22
  RH Lab.   790.00 €
See details
23/08/22
  RH Lab.   790.00 €
See details
25/08/22
  RH Lab.   790.00 €
See details
18/10/22
  RH Lab.   790.00 €
See details
20/12/22
  RH Lab.   790.00 €
See details
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