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La gestion des conflits

1 day(s)


Être en capacité d'anticiper les conflits, d'identifier les situations conflictuelles, de les traiter les conflits, de faire en sorte qu'il n'y ait plus de conflits.



Comment gérer un conflit.

Gestion des conflits spécifiques adapté au public.
La gestion des conflits dans le cadre des missions quotidiennes.

Mises en situation.

Target group

Who is the course aimed at?

Tout salarié, cadre, non cadre et dirigeant souhaitant anticiper et mieux gérer les conflits dans le cadre de relations professionnelles et personnelles.


Certficate, diploma

Attestation de fin de stage mentionnant le résultat des acquis

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Responsibility for the content of this training description lies solely with its author, the training provider Lapunti Academy Department of Lapunti Securitis .

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