Operations Management

No prerequisites

The course is designed to make the students familiar with different types of Production, plant layout and material handling, operations planning and control, inventory management, quality management etc. and to acquaint them with appropriate tools and techniques needed for understanding the operational situation and also understanding the logistics management.

Unit I
Operations Management: An Overview, Definition of Production and Operations Management, Production Cycle, Classification of Operations, New Product Development, Product Design, Plant Location, Layout Planning

Unit II
Forecasting as a Planning Tool: Forecasting Types and Methods, Exponential Smoothening, Measurement of Errors, Monitoring and Controlling Forecasting Models, Box- Jenkins Method. Productivity and Work Study, Method Study, Work Measurement, 47 Basic Concept & Philosophy of Supply Chain Management; Essential Features, Various Flows (Cash, Value and Information)

Unit III
Recent Issues in SCM: Role of Computer / IT in Supply Chain Management, CRM Vs SCM, Benchmarking Concept, Features and Implementation, Outsourcing-Basic Concept, Value Addition in SCM-Concept of Demand Chain Management. Production Planning Techniques, Routing Decisions, Line of Balance, Scheduling Types & Principles, Master Production Schedule.

Unit IV
Inventory Management: Objectives, Factors, Process, Inventory Control Techniques - ABC, VED, EOQ, SED,FSN Analysis. Basic Concepts Of Quality, Dimensions Of Quality, Juran’s Quality Trilogy, Deming’s 14 Principles, PDCA Cycle, Quality Circles, Quality Improvement and Cost Reduction- 7QC Tools and 7 New QC Tools, ISO 9000-2000 Clauses, Coverage QS 9000 Clauses, Coverage. Six Sigma, Total Productive Maintenance (TPM)

Unit V
Logistics Management: Logistics as Part Of Scm, Logistics Costs, Different Models, Logistics Sub-System, Inbound and Outbound Logistics, Bullwhip Effect In Logistics, Distribution and Warehousing Management. Purchasing & Vendor Management: Centralized and Decentralized Purchasing, Functions of Purchase Department And Purchase Policies. Use Of Mathematical Models For Vendor Rating / Evaluation, Single Vendor Concept, Management Of Stores, Accounting For Materials.

1. Gaining an appreciation of the strategic importance of operations and supply chain management in a global business environment.Understand how operations relates to other business functions.
2. Being able to describe the impact of operations and supply chain management on other functions within a firm, as well as on the competitive position of the firm. Being aware of the global nature of operations and the complexity of supply chains.
3. Developing a working knowledge of the concepts and methods related to designing and managing operations and to create value along the supply chain. The basic steps involved in bringing a product/service to market from its design through production and delivery.
4. Learning a skill set for continuous improvement: The ability to conceptualize how systems are interrelated, to organize activities effectively, to analyze processes critically, to make decisions based on data, and to push for continual process improvement.
5. Enable learners to recognise the role of technology & strategy in operations management

The online delivery blends synchronous and asynchronous components. Students complete self-directed assignments hosted on the course platform. Weekly Forums support a required active, rubric-based student contributions that foster collaboration.

Exams may include essays, short answers, or MCQs. Formats include open/closed book. Time zones are considered. Assessments are formative and summative. Students have 2 weeks to review grades and must follow the appeal process in the Student Handbook.

Certificate

Please note that there are three semesters as intake periods as noted on the academic calendar.
Scholarship Awarded (Total Fee: €100)

Registration is done online.