Develop Your Assertiveness

After the training the participants shall be able to:

• express their opinions and needs
• act and communicate according to their needs and their environment
• manage their emotions and impulses

• Self-awareness
  • Believes, cultures and values
  • Self-esteem and self-confidence
  • Determine own personality type
  • Fixing own objectives
• Optimise relationship with others
  • Assert ones-self versus others: communicate with assertiveness
  • Practise active listening
  • Find the balance in the relationship
  • Identify and manage one’s emotions and pulsations
• Manage difficult situations
  • Identify the sources of conflict
  • Determine limits
  • Adopt a positive attitude
• Clarify disagreements

No exam is available for this training course.

At the end of the training, the participants will receive a certificate of attendance delivered by the House of Training.