Develop Your Assertiveness

Inter-company training

How long does the training course last?

 7,00 hours(s)

In which language(s) is the training course taught?

EN

When will the next session take place?

Who is organising this training course?

Fondation créée en 2015 par la Chambre de Commerce et l’Association des Banques et Banquiers Luxembourg (ABBL), la House of Training est un organisme agréé de formation professionnelle continue qui s'engage à contribuer activement à la compétitivité et à l'attractivité du Luxembourg en développant les compétences de ceux qui font vivre son économie.

Who is the training course aimed at?

Anyone wanting to give themselves the choice of their behaviour.

What are the aims or the skills being targeted?

After the training the participants shall be able to:

  • express their opinions and needs
  • act and communicate according to their needs and their environment
  • manage their emotions and impulses

What does the training course cover?

  • Self-awareness
    • Believes, cultures and values
    • Self-esteem and self-confidence
    • Determine own personality type
    • Fixing own objectives
  • Optimise relationship with others
    • Assert ones-self versus others: communicate with assertiveness
    • Practise active listening
    • Find the balance in the relationship
    • Identify and manage one’s emotions and pulsations
  • Manage difficult situations
    • Identify the sources of conflict
    • Determine limits
    • Adopt a positive attitude
  • Clarify disagreements

How is the assessment organised?

No exam is available for this training course.

What will you receive at the end of the training course?

At the end of the training, the participants will receive a certificate of attendance delivered by the House of Training.

These courses might interest you