Develop Your Assertiveness

Duration

7,00 hours(s)

Language(s) of service

Next session

Who is organizing this training?

Fondation créée en 2015 par la Chambre de Commerce et l’Association des Banques et Banquiers Luxembourg (ABBL), la House of Training est un organisme agréé de formation professionnelle continue qui s'engage à contribuer activement à la compétitivité et à l'attractivité du Luxembourg en développant les compétences de ceux qui font vivre son économie.

Who is the training for?

Anyone wanting to give themselves the choice of their behaviour.

Goals

After the training the participants shall be able to:

express their opinions and needs
act and communicate according to their needs and their environment
manage their emotions and impulses

Self-awareness
- Believes, cultures and values
- Self-esteem and self-confidence
- Determine own personality type
- Fixing own objectives
Optimise relationship with others
- Assert ones-self versus others: communicate with assertiveness
- Practise active listening
- Find the balance in the relationship
- Identify and manage one’s emotions and pulsations
Manage difficult situations
- Identify the sources of conflict
- Determine limits
- Adopt a positive attitude
Clarify disagreements