Weiterbildung - ITIL® 4 Strategic Leader

Dauer

3,00 Tag(e)

Sprache(n) der Dienstleistung

EN FR

Nächster Termin

Wer organisiert diese Schulung?

Wir fördern sowohl die individuelle Entwicklung als auch die Effizienz, indem wir das IT-Fachwissen und die Managementerfahrung unserer Dozenten weitergeben. In unserem Zentrum in Capellen bieten wir über 300 Kurse in Französisch und Englisch an. Die Kurse konzentrieren sich auf Infrastruktur, Entwicklung, Projektmanagement, Unternehmensführung und Soft Skills.

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Voraussetzungen

ITIL® 4 Foundation certificate.

Ziele

The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace. This module focuses on the alignment of digital business strategy with IT strategy. It covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. It adds a new perspective to the ITIL® 4 suite and elevates the discussion around ITIL® 4 concepts to a strategic level among business leaders and aspiring leaders. It helps IT leaders and aspiring leaders build and implement effective IT and digital strategy that can tackle digital disruption and drive success.

Inhalt

Outline

Demonstrate the use of the ITIL® 4 guiding principles in Digital and IT Strategy decisions and activities
Understand how to leverage digital strategy to react to digital disruption
Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
Understand strategic approaches made possible by digital and information technology to achieve customer / market relevance and operational excellence
Understand the risks and opportunities of Digital and IT Strategy
Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
Understand how to implement a Digital and IT Strategy

Blanc Exam

Certification Exam

The exam will be held in the afternoon of the third day of training, please note that studying the course is required in order to pass the certification exam !

ITIL® is a registered trade mark of AXELOS Limited / The Swirl logo™ is a trade mark of AXELOS Limited.