Intercultural Communication and Empathy in Multicultural Teams

Formation inter et intra-entreprise

Niveau atteint

Intermédiaire

Durée

 1,00 jour(s)

Langue(s) de prestation

EN TR

Prochaine session

 08.07.2026
Lieu
 Online

Prix

1999,00€

Qui organise cette formation ?

At Cross Cultural Coaching and Consulting -4C we empower leaders, teams, and individuals to thrive in today’s complex environment with clarity and confidence. Our trainings and workshops focus on the key skills needed for sustainable growth and well-being. Grounded in mental fitness and neuro-linguistic programming (NLP), our approach helps participants unlock inner strengths, activate personal resources, and transform challenges into opportunities. We believe true success goes beyond results—it’s about sustainable performance, strong relationships, and the ability to communicate achievements with confidence and authenticity.

À qui s'adresse la formation?

  • Professionals working in multicultural or multidisciplinary teams.
  • Individuals wishing to strengthen their communication, empathy, and collaboration skills in diverse contexts.

Prérequis

None required. Openness to reflection and participation in experiential exercises is encouraged.

Objectifs

By the end of the training, participants will:

  • Strengthen their awareness of cultural differences and their impact on communication.
  • Recognize personal communication preferences and adapt them in multicultural contexts.
  • Develop empathy and listening skills to enhance trust and collaboration within diverse teams.
  • Understand how hierarchy, directness, and emotion shape interactions across cultures.
  • Identify practical strategies to manage misunderstandings and reduce intercultural tension.
  • Apply tools and frameworks to communicate effectively with colleagues and patients from different backgrounds.

Contenu

  • Icebreaker: Building a Bridge - experiential simulation to explore communication under cultural constraints.
  • Intercultural Communication Styles - exploring direct/indirect approaches, hierarchy, emotional expression, and respect.
  • Communication Assessment - identifying participants’ natural communication preferences and styles.
  • Empathy in Action - recognizing perspectives and emotions in cross-cultural situations.
  • Managing Cultural Misunderstandings - practical tools for clarification, feedback, and building trust.
  • Integration and Reflection - connecting insights to daily professional practice in health settings.

Points abordés

Cultural awareness, empathy, communication styles, teamwork, patient interaction, intercultural trust, active listening, emotional intelligence.

Méthodes pédagogiques

Interactive and experiential methods including:

  • Simulation and role play (Building a Bridge game)
  • Self-assessment and guided reflection
  • Group discussions and peer learning
  • Practical application and feedback sessions

Évaluation

A certificate of attendance will be issued at the end of the training course.

Certificat, diplôme

A certificate of attendance will be issued at the end of the training course.

Prochaine session

Date
Ville
Language & prix
08.07.2026
Online
EN 1999,00€

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