Facilitating discussions and meetings in a virtual environment

Quel niveau est visé à l’issue de la formation ?

Débutant

Combien de temps dure la formation ?

1,00 jour(s)

Dans quelle(s) langue(s) la formation est-elle donnée ?

Quand a lieu la prochaine session ?

Qui organise cette formation ?

Telkea Academy est le pôle de formation professionnelle du groupe Telkea. Nous proposons des formations conçues et assurées par des professionnels de l'entreprise et des formateurs spécialisés en informatique et soft skills. Nos formations se présentent sous forme de sessions présentielles, virtuelles ou E-learning établies ou adaptées en fonction des demandes spécifiques.

Le contenu de cette page n'est pas disponible en français

À qui s’adresse la formation ?

All public

Quels sont les objectifs poursuivis ou les compétences visées ?

A virtual work environment can easily change a simple task-based misunderstanding into a person to person conflict. As an experienced communicator you’re aware that non-verbal communication is a great empathy builder. Deprived of face-to-face communication, behaviours are magnified, intentions are misread and opinions are formed. The training Managing Conflict in Virtual Teams is for everyone who needs to overcome the challenges of virtual team conflicts, enabling participants to deal with conflicts confidently and successfully.

Gained confidence when working in English with collaborative technologies
Developed key language to actively participate when using a variety of collaborative technologies
Built a toolbox of language to improve understanding
Acquired the skills necessary to lead and guide online and remote communication
Learned how to respond appropriately to typical derailers
Transferred practical strategies to ensure your online meetings are clear and effective

Quel est le contenu de la formation ?

What makes virtual meetings different?
Making your technology work for you
Defining outcomes for virtual team meetings
Key behaviours for the facilitator and participants in virtual team meetings
Facilitating virtual meetings and anticipating challenges
Practical tips and tricks for helping get the best from everyone during the meeting
Knowing when to break out
Debriefing in a virtual environment
Transferring back to your workplace – what, how, when and with who?