Creative Techniques in Conflict Management - Manager in Mediative Communication: Module 5

This module is intended for:

• Employees, executives and managers in private companies and public institutions.
• Professionals working in banking, legal services, construction, healthcare and business consulting.
• Project managers dealing with restructuring projects.
• Human resources professionals.
• Entrepreneurs and self-employed professionals.
• Lawyers, architects and physicians.
• Anyone facing significant communication challenges in their professional environment.

This training course is part of a more comprehensive programme called  Manager in Mediative Communication .
This programme consists of 11 independent modules that can be taken individually as desired, but it can also be completed as a single course.

This module introduces creative approaches for unlocking difficult negotiations and overcoming deadlocks. Participants learn methods that encourage innovation and collaborative problem-solving.
Learning Outcomes
Upon completion of this module, participants will be able to:

• Generate creative options during negotiations
• Facilitate collaborative problem-solving
• Encourage innovation in conflict situations
• Overcome negotiation impasses
• Use visual and creative tools effectively

• Creativity in mediation
• Brainstorming and ideation techniques
• Divergent and convergent thinking
• Solution-focused approaches
• Visualisation methods
• Practical workshops and simulations