Emotional Intellegence - Develop a Practical Understanding
3,5 heure(s)
Objectifs
- Have an understanding of Emotional Intelligence.
- Have developed an awareness of the impact you make around you and with your relationships.
- Be able to apply techniques in your everyday life.
Contenu
- Emotional Intelligence can be a differentiator when building relationships and working with clients.
- In this workshop we will look at what is Emotional Intelligence and the model behind.
- Do a deep dive into the key aspects of Emotional Intelligence and see what kind of an impact we make on a day to day basis.
- See how Emotional Intelligence can impact your communication thus create better relationships with clients and colleagues.
- The workshop will create a space to help you understand yourself better.
- This workshop will be using expertise from relationship coaching concepts and systemic tools.
- We will provide a platform that promotes learning and self discovery.
- Course can be delivered internally and adapted to the needs of the client.
Méthodes pédagogiques
We will use, role plays and systemic coaching tools to investigate the topic. We will also use gamafication techniques to expand the attendees perspectives.
Public cible
A qui s'adresse la formation?
Persons who would like to work on their relationships
Managers, Client Service, Sales or HR Persons
|
|
Prérequis
none
|
Evaluation
Certificat, diplôme
A certificate of completition will be handed out
|
Le contenu de ce descriptif de formation est de la seule responsabilité de son auteur, l'organisme de formation Matrix Consulting.