Transfer agent: roles and responsibilities

Over the past years, the landscape of the investment fund industry has been reshaping itself, adapting to the evolving needs and expectations of investors and distributors. Along with that shift have come changes in the way the transfer agents operate, organise, manage risk, implement regulations and interact with other stakeholders of the investment funds value chain.

Our training aims at preparing you to understand and perform your transfer agent tasks and responsibilities efficiently, in line with Luxembourg market practices and regulations. Our TA experts deliver an impactful and involving training programme for young and more experienced TA staff who wish to develop further and efficiently in their role.

By the end of this session, the participants will be able to understand the different transfer agency models, background of the TA specific industry, top players and general structure of such company.

• TA within the investment fund industry (UCITS and alternatives)
• Definition and role of the TA
• History and TA models evolution
• TA market data
• TA teams and departments

This training is coordinated by Khaled Lachiheb, Managing Director, and Marie-Bernadette Detroz, Director at PwC Luxembourg.

Khaled Lachiheb is part of the Financial Services Consulting team of PwC Luxembourg.

Through many assignments Khaled became expert in the investment fund industry, more specifically for regulatory implementations (e.g.: FATCA, MiFID II) and operational topics in the context of transfer agency and fund distribution. This allowed him to work with some of the biggest market players in the context of migration/transfer projects, setup, review and re-engineering of administration and distribution processes.

His engagements included expert roles for specific topics as well as coordination/management roles during long-term and large-budget projects.

Marie-Bernadette is part of PwC Luxembourg’s Financial Services Consulting department.

She is specialised in the asset management and securities services industry, including UCITS. She’s a seasoned project manager and business process manager, particularly in the fields of governance, risk and compliance.

Marie-Bernadette spent more than 25 years within large international financial companies. She has an extensive expertise in the implementation of new activities such as the set-up of a PFS and the development of a global transfer agent model.