Operational risk essentials (e-learning)

The increase of home-based working, the development of new technologies and the availability of large amounts of data have caused a sizeable impact on business processes and controls.

The operational risk landscape has changed and continues to evolve. The Basel Committee has reinforced the importance of having an appropriate and up-to-date operational risk framework in place with robust controls and monitoring processes. Operational risk is everywhere in any organisation as it is linked to processes, people, systems, or external events. We cannot avoid them all, but their impact can be reduced, if properly managed. If this is not the case, organisations can suffer actual losses, damage their reputation, or face costly disruption.

Mindful of the continuous flow of information and contradictory signals to which each of us is exposed, PwC Academy has designed a comprehensive digital solution that paves the learning experience to unraveling more knowledge and skills.

At the end of the learning experience, participants will be able to:

• understand the different components of an operational risk framework
• identify and assess key risks within their organisation
• construct a risk and control self-assessment matrix

Mindful of the continuous flow of information and contradictory signals to which each of us is exposed, PwC Academy has designed a comprehensive digital solution to pave the learning experience to unravel more knowledge and skills.

This training will be coordinated by Jean-Philippe Maes, Partner at PwC Luxembourg.

Jean-Philippe is a partner in PwC's Regulatory Compliance services. He leads the firm’s banking and PFS risk Advisory team and is the lead advisor for CRD/CRR topics.

He has over 15 years of experience in Basel III areas and has helped many banks, investment firms and management companies to implement Basel III and prepare for Basel IV. He has worked in most dimensions of risk management, from operational risk to internal models, encompassing reporting aspects (such as COREP/FINREP) and governance matters.

Lately, Jean-Philippe has been focusing on risk appetite frameworks and the management of non-financial risks such as climate, conduct or reputational risks.