Mediation Settings and Frameworks - Manager in Mediative Communication: Module 10

Formation inter-entreprise

Combien de temps dure la formation ?

 16,00 heure(s)

Dans quelle(s) langue(s) la formation est-elle donnée ?

EN

Quand a lieu la prochaine session ?

Qui organise cette formation ?

Fondation créée en 2015 par la Chambre de Commerce et l’Association des Banques et Banquiers Luxembourg (ABBL), la House of Training est un organisme agréé de formation professionnelle continue qui s'engage à contribuer activement à la compétitivité et à l'attractivité du Luxembourg en développant les compétences de ceux qui font vivre son économie.

À qui s’adresse la formation ?

This module is intended for:

  • Employees, executives and managers in private companies and public institutions.
  • Professionals working in banking, legal services, construction, healthcare and business consulting.
  • Project managers dealing with restructuring projects.
  • Human resources professionals.
  • Entrepreneurs and self-employed professionals.
  • Lawyers, architects and physicians.
  • Anyone facing significant communication challenges in their professional environment.

Quels sont les objectifs poursuivis ou les compétences visées ?

This training course is part of a more comprehensive programme called  Manager in Mediative Communication .
This programme consists of 11 independent modules that can be taken individually as desired, but it can also be completed as a single course.

Participants explore different mediation contexts and learn how mediation processes must be adapted to various environments and stakeholder groups.

Learning Outcomes

Upon completion of this module, participants will be able to:

  • Understand different mediation settings
  • Adapt mediation approaches to context
  • Select appropriate mediation frameworks
  • Manage complex stakeholder

Quel est le contenu de la formation ?

  • Workplace mediation
  • Commercial mediation
  • Civil mediation
  • Multi-party mediation
  • Institutional mediation frameworks
  • Case studies

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