Mediation & HR – Accelerated Training Programme: Mediation Tools for Human Resources

Formation inter-entreprise

Combien de temps dure la formation ?

 8,00 heure(s)

Dans quelle(s) langue(s) la formation est-elle donnée ?

EN

Quand a lieu la prochaine session ?

Qui organise cette formation ?

Fondation créée en 2015 par la Chambre de Commerce et l’Association des Banques et Banquiers Luxembourg (ABBL), la House of Training est un organisme agréé de formation professionnelle continue qui s'engage à contribuer activement à la compétitivité et à l'attractivité du Luxembourg en développant les compétences de ceux qui font vivre son économie.

À qui s’adresse la formation ?

  • HR Directors
  • Employees in Human Resources departments
  • Managers handling restructuring cases

Quels sont les objectifs poursuivis ou les compétences visées ?

Human resources professionals face communication challenges and conflicts on a daily basis.
The techniques used by mediators in professional mediation can be valuable tools to help them address these challenges more effectively.
This one-day training course, organised by ABBL, CMCC, House of Training, and INDR, aims to introduce participants to mediation tools and provide opportunities to apply them in practice.

By the end of this training course, participants will be able to:

  • Understand the principles, processes and key tools of mediation.
  • Apply mediation techniques effectively in professional situations.
  • Enhance their effectiveness in handling HR-related challenges and discussions.
  • Integrate mediation approaches into their day-to-day HR practices.
  • Exchange insights, best practices and experiences with fellow HR professionals who are also trained mediators.

Quel est le contenu de la formation ?

  • The mediation approach in the context of HR management
  • Mediation techniques applied to HR management
  • Using mediation law to address HR needs
  • Practitioners’ perspectives: applying the mediation approach within the company

Que recevez-vous à la fin de la formation ?

At the end of the training course, participants will receive a certificate of participation issued by the House of Training and co-signed by the Centre for Civil and Commercial Mediation (CMCC).

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