Dynamic feedback

By the end of this course, participants will be able to

• Understand the meaning of dynamic feedback and why is it important?
• Understand how feedback fits into the continuous improvement cycle
• Manage obstacles to feedback
• Practice with the Feedback Karaoke™
• Understand what constructive feedback is, its challenges and how to overcome them
• Build other people’s confidence and motivation through the use of dynamic feedback
• Know how to receive feedback

Every Company has a unique culture, which contributes significantly to the company’s success. Major components of the company’s culture are management style and communication including the way in which employees interact together.

This course focuses on why feedback is important and how it contributes to the Continuous Improvement Cycle for the company. Participants will learn the techniques used in giving dynamic feedback, including when and how to give feedback to other employees, as well as the benefits of giving and receiving feedback.

This course is highly interactive and integrates techniques such as the Feedback Karaoke™, group exchanges and simulations to identify and learn strategies to overcome constructive feedback challenges.

for up to 12 participants.