Legal and administrative duties of the insurance broker - Part 1

For non-members of APCAL, payment for the course must be made before registration is confirmed.
If you have any questions regarding invoicing, please contact us at formation@apcal.lu

The training aims to provide brokers with a thorough understanding of their legal and administrative obligations, helping them operate in compliance with constantly evolving regulations.

The training covers essential aspects such as the employer's social obligations, brokers' incompatibilities with other roles, regulations regarding complaints, combating money laundering, as well as future regulatory outlooks.

• Introduction: Differentiation between legal and administrative obligations, hierarchy of legal norms, definition of the broker and their activities according to the law.
• General obligations: Analysis of the employer's social obligations, including recording working hours, medical examinations at hiring, and designation of workers for safety and risk prevention.
• Insurance obligations - Incompatibility: Exploration of brokers' limitations compared to other roles, examination of regulations regarding customer complaints and requirements for combating money laundering and terrorism financing.
• Future: Outlook on upcoming regulatory developments, including new regulations such as AMLD6, changes in the definition of UBOs, new areas of surveillance related to money laundering and terrorism financing, as well as implications of technological advancements like artificial intelligence and data analysis.

Interactive Presentations:

• Utilization of visual presentations to explain key concepts.
• Integration of interactive elements such as Q&A sessions and discussions to maintain participant engagement.

Knowledge quiz with a few questions in the form of multiple choice questions introduced at the beginning of the session.
Certificate provided at the end of the session, subject to completion of the quiz.

Certificate provided at the end of the session, provided that the quiz has been completed and returned within the deadline.

• Powerpoint
• Course material provided after the session

An email is sent the day before the training with the details of the video conference.

Good practices:* Arrive 5 to 10 minutes before the training

• Before the training: do an audio/video test (all too often video conferences lose 10 to 15 minutes due to connection problems)
• Be on time for the start of the training

Some recommendations:* Use headphones

• Be in a quiet environment
• Have a good internet connection
• Switch off your mobile phone for the duration of the training
• Avoid doing several things at the same time
• Be punctual
• Find a secluded and convenient place for your cables and taking notes.
• Isolate yourself from any kind of distraction and noise for the duration of your training.
• Sit in a dedicated space, an office for example, and make sure you lock the door when you work - so that your colleagues don't pop in unexpectedly;)