ITIL® 4 Specialist: High Velocity IT (Live Virtual Class)

Combien de temps dure la formation ?

3,00 jour(s)

Dans quelle(s) langue(s) la formation est-elle donnée ?

EN FR

Quand a lieu la prochaine session ?

Qui organise cette formation ?

OXiane est spécialisé dans la conception et la réalisation de formations informatiques et de supports de cours pédagogiques sur les dernières technologies. Nos différentes filières permettent de couvrir tous les besoins en formation que ce soit en IT au sens large, mais également "Utilisateurs" et "Soft Skills" en Management, Communication & leadership.

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À qui s’adresse la formation ?

Architectes, Chefs de projets, Consultants, Consultants informatiques, Directeurs de projets, Ingénieurs, Professionnels de l’IT

Quels sont les objectifs poursuivis ou les compétences visées ?

The ITIL® 4 Specialist: High-velocity IT (HVIT) is one of the four modules to achieve the ITIL4 Managing Professional (MP) designation.
As organizations use information and related technologies to do business differently, the ability to rapidly launch new products and services to keep up with the competition becomes critical. To compete in this high–velocity environment, organizations must greatly intensify their agility, speed, cost–effectiveness and responsiveness.

The digital revolution has a significant impact in almost any business, corporation or public service. However, the timing and impact may depend on economic, societal and political aspects. These impacts are making it increasingly difficult for digital practitioners to design, develop, run and support the systems and services that fulfill the expected demand.

Our 3-day course will focus will help professionals who are familiar with traditional IT and service management concepts to discuss "digital" confidently, develop practical competencies and integrate new concepts, techniques, and technologies into their ways of working.

Explain the key concepts, objectives and terminology of High-velocity IT
Understand the need for High-velocity IT and the digital transformation in organization, and when it is desirable and feasible
Understand ITIL’s perspective for High-velocity IT operating models
Relate High-velocity IT with the Digital Product Lifecycle, the Service Value Streams, the Four Dimensions of Service Management and the ITIL management practices
Describe the key behavior patterns required for High-velocity IT environments
Apply a safety culture and stress prevention to a High-velocity IT environment
Understand how to assure the conformance of activities with governance, risk and compliance requirements
Recognize how ‘Service Experience’ is linked to Co-created Value.