Leadership & Process Communication Model

Enhance your leadership on three levels:

• Self-awareness and self-management.
• Communication, influence and conflict resolution with all Personality Types.
• Mastery of communication and motivation tools to build a more inclusive, productive and thriving company culture.

Connect with others

• Develop empathy, trust and genuine connection within your team.
• Understand perceptions and personality types to interact more effectively.
• Identify each person’s “relational currency” to build authentic relationships.
• Discover leadership and interaction styles, and learn how to adapt them to each profile.

Communicate with agility

• Explore the personality parts — true levers of relational agility.
• Use communication channels effectively to increase clarity and impact.

Turn the workplace into a positive space

• Identify motivation factors based on personality types.
• Use the environment matrix to optimise the work climate and encourage collaboration.

Boost motivation and engagement

• Learn how to positively influence different collaborator profiles.
• Motivate daily using the eight fundamental psychological needs.

Break the spiral of miscommunication

• Recognise and manage stress signals to restore constructive communication.
• Understand the three degrees of stress and their impact on relationships.
• Implement strategies to exit miscommunication and rebuild cooperation.

The training alternates targeted theoretical input with practical application, case studies and role plays.

The training is delivered by a certified Process Communication Model® trainer. A certificate of participation is provided to each participant.