Training - Process Communication Model®

Which level is targeted at the end of the training course?

Intermediate

How long does the training course last?

2,00 day(s)

In which language(s) is the training course taught?

EN FR

When will the next session take place?

Contact the training provider

Who is organising this training course?

At Nexalys Development, our training programs are dynamic, hands-on, and human-centered. We practice, we share, we laugh, we grow. We support companies and organizations in developing interpersonal, managerial, and sales skills. Our approach combines active learning with real-life situations to turn theory into practical, lasting actions. From sales to leadership, communication to customer relations, every program is designed as an engaging and pragmatic learning experience, where performance is built through the pleasure of learning and doing.

Who is the training course aimed at?

This training is intended for anyone who wants to develop their interpersonal communication skills and better understand human dynamics.

What are the prerequisites?

Participants must complete the online PCM personality questionnaire prior to the training. The access link will be provided after registration.

What are the aims or the skills being targeted?

Better understand yourself and others

Identify your own personality structure and ways of functioning
Recognize and use the most appropriate communication channel for each interlocutor
Identify your sources of motivation and know how to activate them daily
Detect early signs of tension or conflict to intervene effectively

Adapt your communication to strengthen relationships

Adjust your communication style based on the profile and relational context
Prevent and manage stress or disagreement in a constructive way
Maintain high-quality relationships, even in tense situations, by using the right communication levers

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What does the training course cover?

Better understand yourself and how you operate

Explore the structure of personality and its components
Identify the six personality types and their dominant perceptions
Recognize the key characteristics and communication processes of each type
Adapt your posture to effectively connect with different profiles

Adapt your communication for greater effectiveness

Discover the different interaction styles
Experiment with the various communication channels
Align verbal and non-verbal communication
Choose and use the most relevant channel based on your interlocutor
Boost your own motivation and that of others

Develop positive and motivating communication

Understand the psychological needs associated with each personality type
Foster constructive communication by addressing explicit or implicit needs
Implement strategies to nurture your own psychological needs daily

Effectively manage stressful situations

Identify stress signals and levels
Recognize the typical stress behaviours of the six personality types
Take concrete actions to restore effective communication

What topics are addressed?

At the end of the training, the participant will be able to:

Define and implement an effective communication strategy with their professional and personal network.
Identify stress signals and adjust their communication in order to anticipate and manage tension or conflict situations.
Adapt their communication to the profile of their interlocutor to enhance clarity, effectiveness and the quality of interactions.

What teaching methods are used?

The training combines theory and hands-on practice to anchor learning in a sustainable way.

What will you receive at the end of the training course?

The training is delivered by a certified Process Communication Model® trainer. At the end of the session, each participant receives a certificate of attendance.