Training - PCM - Process Communication Model

Which level is targeted at the end of the training course?

Specialisation

How long does the training course last?

2,00 day(s)

In which language(s) is the training course taught?

EN FR

When will the next session take place?

Contact the training provider

Who is organising this training course?

At Nexalys Development, our training programs are dynamic, hands-on, and human-centered. We practice, we share, we laugh, we grow. We support companies and organizations in developing interpersonal, managerial, and sales skills. Our approach combines active learning with real-life situations to turn theory into practical, lasting actions. From sales to leadership, communication to customer relations, every program is designed as an engaging and pragmatic learning experience, where performance is built through the pleasure of learning and doing.

Who is the training course aimed at?

This training is intended for anyone wishing to deepen their mastery of the Process Communication Model® and develop advanced skills in understanding and applying the model in daily practice.

What are the prerequisites?

Having completed PCM 1, PCM Discover, PCM Leadership or PCM Sales.

What are the aims or the skills being targeted?

Refine your PCM skills and dive deeper into the model with:

Second-by-second stress behaviours
Personal and professional failure scenarios
Personal and professional action plans
Intervention strategies
Phasing and emotional dynamics

What does the training course cover?

An advanced training focused on mastering the Process Communication Model® to sharpen behavioural insight, better manage complex interactions and strengthen relational impact on a daily basis.

Build Connection

Deepen mastery of communication channels and perceptions for more precise, tailored communication.
Practise through hands-on exercises and role plays to enhance connection with different profiles.

Understand Miscommunication and Stress

Identify drivers and how they influence stress behaviours.
Link personality types to their dominant drivers and typical reactions.
Apply strategies to prevent miscommunication and restore the relationship.

Failure Scenarios and Stress Dynamics

Explore failure scenarios and the psychological mechanisms that lead to them.
Understand the three degrees of miscommunication and their impact on performance and cooperation.
Deconstruct the four myths and their effects on relationships.

Conflict Resolution and Intervention Strategies

Identify stress sequences related to personality phase and their observable signals.
Implement concrete conflict resolution strategies based on psychological needs.
Understand phase shifts and their connection to emotional dynamics.

What teaching methods are used?

Active learning lies at the heart of the training, encouraging participation, experience sharing and direct application to everyday professional life.

What will you receive at the end of the training course?

The training is led by a certified Process Communication Model® trainer.At the end of the session, each participant receives a certificate of attendance.