Training - PCM - Process Communication Model

Level reached

Specialisation

Duration

2,00 day(s)

Language(s) of service

EN FR

Next session

Contact the training provider

Who is organizing this training?

At Nexalys Development, our training programs are dynamic, hands-on, and human-centered. We practice, we share, we laugh, we grow. We support companies and organizations in developing interpersonal, managerial, and sales skills. Our approach combines active learning with real-life situations to turn theory into practical, lasting actions. From sales to leadership, communication to customer relations, every program is designed as an engaging and pragmatic learning experience, where performance is built through the pleasure of learning and doing.

Who is the training for?

This training is intended for anyone wishing to deepen their mastery of the Process Communication Model® and develop advanced skills in understanding and applying the model in daily practice.

Prerequisites

Having completed PCM 1, PCM Discover, PCM Leadership or PCM Sales.

Goals

Refine your PCM skills and dive deeper into the model with:

Second-by-second stress behaviours
Personal and professional failure scenarios
Personal and professional action plans
Intervention strategies
Phasing and emotional dynamics

An advanced training focused on mastering the Process Communication Model® to sharpen behavioural insight, better manage complex interactions and strengthen relational impact on a daily basis.

Build Connection

Deepen mastery of communication channels and perceptions for more precise, tailored communication.
Practise through hands-on exercises and role plays to enhance connection with different profiles.

Understand Miscommunication and Stress

Identify drivers and how they influence stress behaviours.
Link personality types to their dominant drivers and typical reactions.
Apply strategies to prevent miscommunication and restore the relationship.

Failure Scenarios and Stress Dynamics

Explore failure scenarios and the psychological mechanisms that lead to them.
Understand the three degrees of miscommunication and their impact on performance and cooperation.
Deconstruct the four myths and their effects on relationships.

Conflict Resolution and Intervention Strategies

Identify stress sequences related to personality phase and their observable signals.
Implement concrete conflict resolution strategies based on psychological needs.
Understand phase shifts and their connection to emotional dynamics.

Teaching methods

Active learning lies at the heart of the training, encouraging participation, experience sharing and direct application to everyday professional life.

Certificate, diploma

The training is led by a certified Process Communication Model® trainer.At the end of the session, each participant receives a certificate of attendance.