Giving and Receiving Feedback: take the drama out of criticism

Which level is targeted at the end of the training course?

Intermediate

How long does the training course last?

At the client's discretion

Depending on the group's needs, the duration can vary: minimum 90 minutes (for the basics, with limited interactivity), maximum a full day (with role-playing, concrete applications, and group work).

In which language(s) is the training course taught?

DE EN FR

When will the next session take place?

Contact the training provider

Who is organising this training course?

I am a trilingual Learning Professional located in Luxembourg, with 30 years of experience and a proven track record in industry, academia and consulting. My observation is that technical skills get people hired, but the so-called soft-skills are what allows them to develop their maximum impact. My conviction is that people skills and managerial skills are learnable and teachable. My passion is making breakthrough learning happen through enjoyable training sessions and professional coaching.

What are the aims or the skills being targeted?

This session teaches a fool-proof recipe for using feedback and improves participants’ ability to:

Describe the characteristics of effective feedback
See feedback in a context of improving self-awareness and influencing behavior
Dramatically increase the chances that the feedback they give has an impact
React in a constructive manner when receiving negative feedback

What does the training course cover?

Everyone agrees feedback is important. Many people still avoid giving it and dislike receiving it. That creates unresolved problems and slows development. Better feedback is specific, timely and useful. Professionals need to know how to give it without provoking defensiveness and receive it without taking it personally.