Emotions at Work

Intra-company training

Who is the training for?

All public

Level reached

Intermediate

Duration

At the client's discretion

Depending on the group's needs, the duration can vary: minimum 90 minutes (for the basics, with limited interactivity), maximum a full day (with role-playing, concrete applications, and group work).

Language(s) of service

DE EN FR

Goals

In this session participants develop

  • Self-awareness – the foundation of emotional intelligence
  • Self-regulation - being able to manage(?) your own emotions
  • Social-awareness - recognising and understanding emotions in others
  • Relationship management - inspire emotions in others

Contents

Emotions at work are often treated as a distraction or something bothersome. In this session, we will learn together how to recognize, appreciate, and manage emotions in ourselves and others.

Points covered

Agenda of the session:

  • Emotions? What Emotions?
  • What is Emotional Intelligence?
  • How am I feeling? And why? (Self-awareness)
  • What do I do about these feelings? (Self-regulation)
  • How’s the other person feeling? (Social-awareness)
  • How do I react? (Relationship management

Teaching methods

Interactive, participative, informal