Training - Anglais - Putting You Through… Telephoning in English

Which level is targeted at the end of the training course?

How long does the training course last?

20,00 hours(s)

In which language(s) is the training course taught?

When will the next session take place?

Who is organising this training course?

Cap Langues est un organisme de formation à la pédagogie novatrice et évolutive. Leader de la formation en langues avec: 20 années d’expérience, 16 langues enseignées, langues supplémentaires à la demande.

Who is the training course aimed at?

Professionnels

What are the prerequisites?

Test de niveau

What are the aims or the skills being targeted?

Putting You Through… Telephoning in English pour s'exprimer au téléphone avec efficacité et spontanéité dans des situations courantes aussi bien qu'inattendues.

What does the training course cover?

First contacts
Stating your purpose
Receiving calls
Leaving messages
Calling back
Making appointments
Handling problems
Ending your call

How is the assessment organised?

Test facultatif en fin de session

What will you receive at the end of the training course?

Bilan & certificat de fin de formation Cap Langues basé sur les niveaux du Cadre Européen Commun de Référence

What course materials are provided?

Manuel de cours créé par le département pédagogique de Cap Langues®
Fichiers audio créés par le département pédagogique de Cap Langues®

CECRL - Level A1: what are we talking about?

Anyone who has reached this level:

Can understand and use familiar everyday expressions and very basic phrases aimed at the satisfaction of needs of a concrete type.
Can introduce him/herself and others and can ask and answer questions about personal details such as where he/she lives, people
he/she knows and things he/she has. Can interact in a simple way provided the other person talks slowly and clearly and is
prepared to help.