Training - Anglais - Putting You Through… Telephoning in English

Which level is targeted at the end of the training course?

How long does the training course last?

20,00 hours(s)

In which language(s) is the training course taught?

When will the next session take place?

Who is organising this training course?

Cap Langues est un organisme de formation à la pédagogie novatrice et évolutive. Leader de la formation en langues avec: 20 années d’expérience, 16 langues enseignées, langues supplémentaires à la demande.

Who is the training course aimed at?

Professionnels

What are the prerequisites?

Test de niveau
Niveau A2 validé

What are the aims or the skills being targeted?

Putting You Through… Telephoning in English permet de mieux s'exprimer au téléphone grâce à une étude systématique de différents points clés (vocabulaire, expressions idiomatiques, prise de contact, pratique des chiffres au téléphone, dialogues en situation, etc.).

What does the training course cover?

First contacts
Stating your purpose
Receiving calls
Leaving messages
Calling back
Making appointments
Handling problems
Ending your call

How is the assessment organised?

Test facultatif en fin de session

What will you receive at the end of the training course?

Bilan & certificat de fin de formation Cap Langues basé sur les niveaux du Cadre Européen Commun de Référence

What course materials are provided?

Manuel de cours créé par le département pédagogique de Cap Langues®
CD Audio créé par le département pédagogique de Cap Langues®

CECRL - Level B1: what are we talking about?

Anyone who has reached this level:

Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc.
Can deal with most situations likely to arise whilst travelling in an area where the language is spoken. Can produce simple
connected text on topics which are familiar or of personal interest. Can describe experiences and events, dreams, hopes and
ambitions and briefly give reasons and explanations for opinions and plans.