Anglais - Putting You Through… Telephoning in English - A2

Intra-company training

Which level is targeted at the end of the training course?

CEFRL - Level A2

How long does the training course last?

 20,00 hours(s)

In which language(s) is the training course taught?

EN

When will the next session take place?

Who is organising this training course?

Cap Langues est un organisme de formation à la pédagogie novatrice et évolutive. Leader de la formation en langues avec: 20 années d’expérience, 16 langues enseignées, langues supplémentaires à la demande.

Who is the training course aimed at?

Professionnels

What are the prerequisites?

  • Test de niveau
  • Niveau A1 validé

What are the aims or the skills being targeted?

Putting You Through… Telephoning in English pour s'exprimer au téléphone avec efficacité et spontanéité dans des situations courantes aussi bien qu'inattendues.

What does the training course cover?

  • First contacts
  • Stating your purpose
  • Receiving calls
  • Leaving messages
  • Calling back
  • Making appointments
  • Handling problems
  • Ending your call

How is the assessment organised?

Test facultatif en fin de session

What will you receive at the end of the training course?

Bilan & certificat de fin de formation Cap Langues basé sur les niveaux du Cadre Européen Commun de Référence

What course materials are provided?

  • Manuel de cours créé par le département pédagogique de Cap Langues®
  • Fichiers audio créés par le département pédagogique de Cap Langues®

CECRL - Level A2: what are we talking about?

Anyone who has reached this level:

  1. Can understand sentences and frequently used expressions related to areas of most immediate relevance (e.g. very basic personal
  2. and family information, shopping, local geography, employment). Can communicate in simple and routine tasks requiring a simple
  3. and direct exchange of information on familiar and routine matters. Can describe in simple terms aspects of his/her background,
  4. immediate environment and matters in areas of immediate need.

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