PCM - Process Communication Model - Discover

Participants must complete the online PCM personality questionnaire prior to the training. The access link will be provided after registration.

Better understand yourself and others

• Identify your own personality structure and ways of functioning
• Recognize and use the most appropriate communication channel for each interlocutor
• Identify your sources of motivation and know how to activate them daily
• Detect early signs of tension or conflict to intervene effectively

Adapt your communication to strengthen relationships

• Adjust your communication style based on the profile and relational context
• Prevent and manage stress or disagreement in a constructive way
• Maintain high-quality relationships, even in tense situations, by using the right communication levers

Better understand yourself and how you operate

• Explore the structure of personality and its components
• Identify the six personality types and their dominant perceptions
• Recognize the key characteristics and communication processes of each type
• Adapt your posture to effectively connect with different profiles

Adapt your communication for greater effectiveness

• Discover the different interaction styles
• Experiment with the various communication channels
• Align verbal and non-verbal communication
• Choose and use the most relevant channel based on your interlocutor
• Boost your own motivation and that of others

Develop positive and motivating communication

• Understand the psychological needs associated with each personality type
• Foster constructive communication by addressing explicit or implicit needs
• Implement strategies to nurture your own psychological needs daily

Effectively manage stressful situations

• Identify stress signals and levels
• Recognize the typical stress behaviours of the six personality types
• Take concrete actions to restore effective communication

At the end of the training, the participant will be able to:

• Define and implement an effective communication strategy with their professional and personal network.
• Identify stress signals and adjust their communication in order to anticipate and manage tension or conflict situations.
• Adapt their communication to the profile of their interlocutor to enhance clarity, effectiveness and the quality of interactions.

The training combines theory and hands-on practice to anchor learning in a sustainable way.

The training is delivered by a certified Process Communication Model® trainer. At the end of the session, each participant receives a certificate of attendance.