Everyone who needs to overcome the challenges of virtual team conflicts, enabling participants to deal with conflicts confidently and successfully.
A virtual work environment can easily change a simple task-based misunderstanding into a person to person conflict. As an experienced communicator you’re aware that non-verbal communication is a great empathy builder. Deprived of face-to-face communication, behaviours are magnified, intentions are misread and opinions are formed.
Certificat delivered after session