Who is the training for?

All public

Level reached

Beginner

Duration

1,00 day(s)

Language(s) of service

Next session

18.05.2026

See details

Location

Pontpierre

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Goals

Comprendre les sources fréquentes de conflits dans une station-service.
Savoir désamorcer une situation conflictuelle avec calme et professionnalisme.
Adapter sa communication face à un client mécontent ou agressif.
Conserver son sang-froid en toutes circonstances.

Introduction – Pourquoi les conflits? (30 min)
Typologie des clients difficiles (30 min)
Les outils de communication en situation tendue (1h)
Mises en situation: clients agressifs, vol, attentes prolongées (1h30)
Retour d’expérience, échanges et synthèse (30 min)

Next session

Datum

City

Language and price

18.05.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

17.05.2026

Additional information

25.05.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

24.05.2026

Additional information

01.06.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

31.05.2026

Additional information

08.06.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

07.06.2026

Additional information

15.06.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

14.06.2026

Additional information

22.06.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

21.06.2026

Additional information

29.06.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

28.06.2026

Additional information

06.07.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

05.07.2026

Additional information

13.07.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

12.07.2026

Additional information

20.07.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

19.07.2026

Additional information

27.07.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

26.07.2026

Additional information

03.08.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

02.08.2026

Additional information

10.08.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

09.08.2026

Additional information

17.08.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

16.08.2026

Additional information

24.08.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

23.08.2026

Additional information

31.08.2026

Pontpierre

FR 0,00€

See details

PROMO -0%

Place of training

Safety Serv'

2, rue de l'Ecole
L-4394 Pontpierre

Schedule

Registration deadline

30.08.2026

Additional information

Organization contact details

Celiane Maillard

info@safetyserv.lu
+352 26 18 74 89

Learn more about the training provider: Safety Serv

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Who is the training for?

Level reached

Duration

Language(s) of service

Next session

Goals

Contents

Next session

Organization contact details

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