Decoding Others' Emotions

Intra-company training

Who is the training for?

This training is aimed at professionals of all levels and is especially ideal for HR, managers, and client-facing roles.
It is customizable to meet your unique needs, helping participants decode emotions and strengthen professional connections.

Level reached

Beginner

Duration

At the client's discretion

Language(s) of service

DE EN FR

Prerequisites

Participants should be interested in personal and professional development and willing to engage in self-reflection.

Goals

  • Develop the ability to decode emotions through body language, facial expressions, and vocal cues.
  • Strengthen confidence and social awareness by encoding and decoding nonverbal cues effectively, to enhance professional interactions.
  • Foster mutual trust and rapport by accurately interpreting nonverbal signals.
  • Apply practical strategies to navigate workplace dynamics with greater empathy.

Contents

Decoding Others’ Emotions: Unlock Body Language Secrets for Better Understanding

This hands-on training teaches participants how to decode body language, facial expressions, and vocal cues to better understand others’ emotions. With applications tailored to unique workplace situations, the session focuses on building confidence, fostering mutual trust, and improving social awareness in professional interactions. Participants will leave with sharpened observational skills and actionable insights to navigate their work environment with greater empathy and precision. Specific focuses, such as confidence building or trust creation, can be customized to meet the needs of the group.

Points covered

  • The Importance of Decoding Emotions: Understand the value of social awareness in professional interactions and its impact on workplace dynamics.
  • The Science of Nonverbal Communication: Discover the science and evolutionary purposes of nonverbal cues. Explore the connection between body language, facial expressions, and vocal cues to emotions.
  • Building Confidence: Develop the ability to effectively encode and decode key nonverbal signals accurately in workplace scenarios to increase confidence.
  • Fostering Trust and Empathy: Learn how to use nonverbal communication to build rapport and establish mutual trust in professional relationships.

Teaching methods

The program combines various learning methods, including self-reflection, interactive group exercises, practical applications, and case studies. This approach delivers long-term, science-based solutions in a vibrant learning environment.

Evaluation

Individual action plan

Certificate, diploma

Participation certificate

Additional information

Participants are encouraged to consider specific situations from their professional environment before the course to integrate them into the practical exercises.

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