The INFPC's Training Observatory carries out a recurrent survey on available continuing training, to gain a better knowledge of the market for training in the Grand Duchy.
According to the results of the latest survey on available continuing training carried out by the Training Observatory, private training providers represent, in 2024, 81% of the training bodies present on the Luxembourg market. Institutional/sector-specific providers account for 6% of training bodies and not-for-profit organisations for 13%.
On average, private training providers have 9.8 years' experience in their field. They are mainly very small entities: eight in ten have fewer than five employees.
For 52% of them, training is their sole activity. 63% of them carry on their training activities only within the Grand Duchy of Luxembourg. The smaller the structures concerned, the more their executives are mobilised to deliver training courses. By contrast, the larger they are, the more their salaried staff are mobilised to provide training.
53% of private training providers are training partners (freelance trainer, sub-contractor or co-contractor) for one or several other training bodies.
Private training providers mainly communicate via their own website and via social media.
Overall, training providers (whether private bodies, institutional/sector-specific bodies or not-for-profit associations) are well able to document the information characterising the training that they provide, to manage their resources, including the trainers deployed by them, and to deal with the learners whom they train. All these things testify to their commitment to quality.
The main difficulties encountered by training bodies revolve around documenting the assessment methods for the training provided, reviewing and assessing the competence and performance of training partners, and gauging whether the training objectives have been achieved.
Most training bodies regard certification of trainers as the determining factor.
Four out of ten training bodies declare that they have a norm, a certification, a label and/or a charter for the management of their organisation, their trainers or their training courses.
Nine out of ten training providers draw up tailor-made training programmes.
60% of them offer training in no more than two fields. The fields most in demand are "Personal and professional development" and "Business management, Human Resources". In the field of "Languages", covered by 13% of training bodies, demand is focused on learning Luxembourgish, followed by French and English.
Distance learning is becoming more popular: it is offered by 67% of training bodies. Hybrid training is preferred to 100% distance learning. Where the latter is offered, tutored learning is preferred to self-training.
Training bodies tend towards training executives, managers and employees of private sector companies, as well as private individuals who finance their own training.
Between seven and eight training bodies are engaged in the process of digitisation of the training offered by them. In order to succeed with this, six out of ten are relying on a change management plan, or are planning to do so.
The toolbox that they are now using contains tools to facilitate the creation of content and training materials, as well as tools to facilitate animation and interaction with learners.
51% of all training bodies state that they already use artificial intelligence, 6% of them at an advanced level.
For training bodies, flexible access to training, followed by time-saving and ease of access to training, constitute the main benefits of digitisation of training for their clients. On the other hand, its development is hindered by factors such as the dehumanisation of learning, little added value compared to traditional, 100% face-to-face training, and the lack of digital culture.
In 2023, annual turnover generated by the training activity was less than 50.000 euros for seven out of ten training providers (69%).
As to their turnover prospects, the executives of training bodies remain highly circumspect. Only 44% of them are banking on any increase in their turnover in the medium term.
