ITIL Foundation e-learning course (exam included)

Which level is targeted at the end of the training course?

Beginner

How long does the training course last?

30,00 hours(s)

In which language(s) is the training course taught?

EN FR

When will the next session take place?

How much does the training course cost?

690.00€

Who is organising this training course?

Reconnue pour la qualité de ses prestations pédagogiques, QRP International est le spécialiste de la formation sur les Bonnes Pratiques en Gestion de Projets sur le marché européen. Nos formateurs et consultants accompagnent votre entreprise pour une implémentation efficace et adaptée à votre structure de ces Bonnes Pratiques et ainsi d’en tirer le maximum de profit.

Who is the training course aimed at?

Individuals at the start of their journey in Service Management
ITSM Managers and aspiring ITSM Managers
Individuals working in other parts of “IT” (digital, product, development) with strong interface with service delivery
Existing ITIL qualification holders wishing to update their knowledge.

What are the prerequisites?

It is desirable, but not essential, that participants have some experience in IT Service management. Some pre-read material is provided prior to the training and is expected to be fully read before attending the course.

What are the aims or the skills being targeted?

The ITIL Foundation e-learning course is based on the official ITIL 4 syllabus and available in English and French.

Developed by QRP in-house experts, our fully accredited ITIL e-learning course has been taken from the official ITIL syllabus and made into an interactive online training solution in order to prepare you for the ITIL Foundation exam.

What does the training course cover?

The ITIL® Foundation course is designed for individuals who require a general level of understanding of ITIL.
The ITIL 4 Foundation course introduces participants to modern IT Service Management and provides a general understanding of the language and key concepts of ITIL.
ITIL 4 Foundation explains how ITSM professionals can improve their work and that of their organisation using the ITIL 4 guide. Our ITIL experts explain the method through a number of videos, interactive readings and exam questions, which will help you not only to learn about ITIL and achieve your ITIL certification, but also to apply it to your projects. The course has been designed to ensure an interactive and engaging explanation of the ITIL method.