Conflict management and how to stop it on time

Inter-company training

Duration

 2,00 day(s)

Language(s) of service

DE EN FR

Next session

Who is organizing this training?

We enhance both individual development and efficiency by sharing the IT expertise and managerial experience of our instructors. We offer over 300 courses in French and English at our center in Capellen. These courses focus on infrastructure, development, project management, governance, and soft skills.

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Goals

Conflict is common but not necessarily harmful: it can be prevented, managed or transformed into tracks for improvement.Understand that conflicts can also have positive effects, and learn to master techniques to anticipate conflicts, to manage the interpersonal issues, to solve conflicts in a team.

Contents

  • Definition, types of conflicts, the causes and the evolution of conflicts.
  • Acquire methods to manage and solve conflicts in a constructive way.
  • Evaluate the impact of one’s attitude on the handling of the conflict.
  • No solution? Separate conflict and environment.

Mode of organisation

Classroom Courses

Organization contact details

Service Formation

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