Administrative Assistant

OBLIGATOIRE: Avoir un ordinateur. Savoir créer un dossier sur l’ordinateur, savoir sauvegarder un fichier Word, savoir changer le nom d’un fichier Word et savoir envoyer un email avec un fichier. Les apprenants qui n’ont pas ces compétences doivent suivre une formation de 4h d’initiation en informatique.

The job market for administrative assistant is vast, there are job opportunities in companies from various fields, from commerce to services to public institutions.

In the administrative assistant course, you will learn about the routine and activities of the administrative assistant. You will also learn archiving techniques, the 5S program, basic accounting, etc.

By taking this course, you will be prepared to:

• Acting professionally as an administrative assistant.
• Performing the main daily activities required in the role.
• Continually seeking professional development in the sector.

The main topics of the Administrative Assistant course are:

Unit 1 - Contextualization of the activity

• Introduction
• Knowing the sectors of a company
• Functions of the administrative assistant
• Work environment
• Functional requirements

Unit 2 - Professional role

• Commercial documents
• Quality service
• Archiving techniques
• 5S program

Unit 3 - Transdisciplinary aspects

• Secretarial notions
• Organizational psychology
• Technical writing
• Basic accounting
• Personal department

Unit 4 - Factors influencing your work routine

• Interpersonal relationship at work
• Skills and abilities required for professional success
• How to deal with your boss
• How to design a resume and conduct job interviews
• Conclusion

OHC ASBL Certificat