Assertiveness: stand your ground instead of being submissive or aggressive

Which level is targeted at the end of the training course?

Intermediate

How long does the training course last?

At the client's discretion

Depending on the group's needs, the duration can vary: minimum 90 minutes (for the basics, with limited interactivity), maximum a full day (with role-playing, concrete applications, and group work).

In which language(s) is the training course taught?

DE EN FR

When will the next session take place?

Contact the training provider

Who is organising this training course?

I am a trilingual Learning Professional located in Luxembourg, with 30 years of experience and a proven track record in industry, academia and consulting. My observation is that technical skills get people hired, but the so-called soft-skills are what allows them to develop their maximum impact. My conviction is that people skills and managerial skills are learnable and teachable. My passion is making breakthrough learning happen through enjoyable training sessions and professional coaching.

What are the aims or the skills being targeted?

This session covers the principles of assertive communication and uses plenty of role-play to improve participants’ ability to:

Distinguish between submissive, aggressive and assertive behavior
Explain the advantage of an assertive approach
Communicate their needs in an acceptable and clear way

What does the training course cover?

Workplaces are full of competing priorities, strong personalities and uncomfortable conversations. Being too passive or submissive creates frustration. Being aggressive damages relationships. Assertiveness is the better alternative. It helps professionals speak clearly, set boundaries and defend their position without unnecessarily creating conflict.