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Conflict Management - The Shaolin Way

1 jour(s)


Conflicts in dealing with each other are actually a very normal occurrence in our society. However, the culture of arguing must be learned – but where? Arguing is not really taught anywhere in our current socialisation.

Conflicts that are carried out with unfair means or very emotionally in the world of work, often turn into imagined or real mobbing. According to a study performed by the Social Research Agency Dortmund on this topic, one in nine people in employment have already been the subject of mobbing at least once. The damage both in financial terms as well as in terms of health are enormous, the consequences far-­reaching.
All along it is clear that managers need communication abilities, problem-­solving competence, and team development capabilities to motivate their employees. But what about implementing this in practice? How to proceed specifically?

In this respect, monasteries have always been examples due to their own composition and their way of life. The residents of a monastery are living together 24 hours a day, 7 days a week, 52 weeks a year, within a more or less restricted space. Here it is not possible to "get out of each other's way" or to "gain some distance" after an 8-­hour work day. Therefore, the tradition of the Order of Shaolin offers highly effective instruments for effective conflict solutions. These can also be applied surprisingly easily by modern corporate management or in modern organisational management and offer tools for solving conflicts in a way that satisfies all parties.

Conflicts bear great potential – handled properly, they can even offer positive potential. They can prevent stagnation and accelerate change.

Use this chance to turn conflicts into opportunities and opportunities into advantages!

At the end of the training, participants will be able to:

  • identify situations which can generate conflicts
  • use different strategies to solve conflicts
  • use practical tools in conflict prevention


Conflicts can arise everywhere and they have always been with us. They are an integrative and even unavoidable part in today's modern society. But a constructive and even sovereign dealing with conflicts needs to be learned. This includes the ability to identify the source of conflicts correctly, to evaluate possible effects that may arise from this conflict, and ultimately to see different solution alternatives that can be positively integrated in conflict conversations. This seminar provides the practical skills to avoid the escalation of conflicts and to find ways to resolve conflicts.

  • Various types of conflicts and their causes
  • How to diagnose and detect conflicts
  • Different strategies for conflict resolution
  • Recognition and evaluation of conflict potential
  • Ways for conflict prevention
  • How to improve personal conflict skills


Certificat, diplôme

An attendance certificate will be sent to participants.

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Le contenu de ce descriptif de formation est de la seule responsabilité de son auteur, l'organisme de formation PwC's Academy.

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Niveau Débutant
Organisation Formation inter-entreprise
Langues de prestation
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